General terms and conditions of sale
General Terms and Conditions of Sale (GTC)
Version effective from 28/05/2025
1. Introduction
These General Terms and Conditions of Sale (GTC) govern all sales made on the website www.bayla.co (the "Site") by Anissa Bojabah (hereinafter "we", "us"), located 21 Rue Adolphe Mathieu, 1050 Brussels, Belgium . These Terms and Conditions apply to all orders placed on the Site.
2. Company Information
- Name of the sole proprietorship Anissa Bojabah
- Address 21 Rue Adolphe Mathieu, 1050 Brussels, Belgium
- VAT number BE1010356255
- Contact email baylaofficial@outlook.fr
- Website host Shopify
3. Products
The products offered for sale on our Site are described as accurately as possible. However, if an error occurs in a product description, We reserve the right to correct these errors . We primarily sell products manufactured by third parties , and we act as an intermediary for these products.
In the event of a complaint or problem related to the quality or defect of a product, we will direct you to the manufacturer or supplier concerned for a direct resolution.
We cannot be held responsible for manufacturing defects, design flaws or delivery delays related to these third-party products, unless specifically required by law.
4. Order
Your order is considered validated once you have confirmed your order information on our website. We reserve the right to cancel or refuse an order in the event of fraud or any other detected anomaly.
5. Price and Payment
Product prices are shown in euros (€) and include applicable Belgian VAT. Payment is made via the secure methods offered on our Site (credit card, PayPal, etc.). Payment must be made in full at the time of ordering .
6. Delivery
The products are delivered to the address you provided when placing your order. Delivery costs will be communicated before you confirm your order. Delivery times vary depending on the carrier chosen and the destination.
7. Right of Withdrawal
In accordance with Belgian law, you have a period of 14 days You have until the date of receipt of your order to exercise your right of withdrawal, without having to provide any justification or incur any penalties. You can return the products in their original condition to the address mentioned in the "Company Information" section above.
8. Customer Reviews
The reviews we publish on our Site may come from internal sources (customers who have ordered from our Site). We strive to guarantee the authenticity of the reviews published.
We would like to clarify that some reviews may reflect personal opinions and may not be representative of all our customers' experiences. External reviews are only published after their authenticity has been verified.
9. Responsibility
As an intermediary, we are not responsible for manufacturing defects in third-party products that we sell, except within the framework of applicable legal guarantees. Our responsibility is limited to order management, delivery and customer service. We cannot be held responsible in the event of a failure on the part of the product manufacturer.
If you receive a defective product, you must contact the manufacturer directly to exercise your warranty rights. We will provide you with any necessary assistance in this regard, if required.
10. Intellectual Property
All content on this Site (text, images, logos, videos) is the exclusive property of Mayrin or its partners. Any reproduction or use of this content without prior authorization is prohibited.
11. Amendment to the General Terms and Conditions of Sale
We reserve the right to modify these terms and conditions at any time. Modifications will apply to all orders placed after their publication on the Site. We advise you to regularly consult our Terms and Conditions to be aware of any changes.
12. Applicable Law and Jurisdiction
These Terms and Conditions are governed by Belgian law. In the event of a dispute, the courts of Brussels shall have jurisdiction.
13. Contact
For any questions or complaints, you can contact us at the following address:
E-mail mayrinoff@outlook.fr
Address 21 Rue Adolphe Mathieu, 1050 Brussels, Belgium